Have a question about fitment, an order, shipping, or anything else related to our buckets and attachments? Use the contact details below and we’ll get back to you as soon as we can.
The fastest way to reach us is by email:
General Support:
support@rdxindustrial.com
For fastest handling, click one of the links below so your email opens with a helpful subject line pre-filled:
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Fitment issues or compatibility questions
Email about a fitment dispute -
Returns or exchanges
Email about a return request -
Order cancellations (before shipment)
Email about cancelling an order -
Warranty claims
Email about a warranty claim -
General questions
Email us a general question
When you email us, please include your order number (if applicable), machine make and model, and any photos or details that will help us understand the issue.
Business Hours
Hours: Monday–Friday, 9:00 AM–5:00 PM Eastern
Our team typically responds to all inquiries within a few hours. Please note that highly technical or complex questions may require a little extra time to properly review.
Mailing Address
RDX Industrial
282 Lobachsville Road
Oley, PA 19547
United States
(Please note: This facility is not open for customer visits or in-person pickups.)
Please do not ship returns to this address without a Return Merchandise Authorization (RMA). To request a return, email us first at support@rdxindustrial.com so we can provide the correct return instructions.
Before You Contact Us
- Fitment & Compatibility Guide
- Returns & Refund Policy
- Shipping & Delivery Policy
- Terms & Conditions of Sale
These pages answer most common questions about fitment, returns, and freight. If you still need help after reviewing them, email us and we’ll dig into your specific situation.
